Thank you for visiting the Order and Delivery Website at https://orderdelivery.co.za/. We kindly ask that you familiarize yourself with our Terms, which include our policies, to ensure your understanding of how they apply to your use of our Website and any online product or service orders you may make.

To ensure compliance, kindly read the rules carefully. By using and/or registering on any part of the website, you agree to abide by these rules. If you are unable to comply with these rules, kindly refrain from using the Website. Furthermore, along with reviewing this Agreement, we request that you also peruse our Privacy Policy and Copyright Policy. Your use of the Website implies consent to abide by their terms and conditions too. Should you have any inquiries about our Website, the Terms, products, or services offered by us, feel free to contact customer care at support@orderdelivery.co.za

GENERAL TERMS

Whose Website is this?

Order and Delivery (Pty) Ltd, a registered company in South Africa under registration number 2025/140979/07, operates the Order and Delivery Website at https://orderdelivery.co.za/. The company’s headquarters are located at 2 clamart rd, richmond, johannesburg, 2092. Our Company shall receive all the rights and/or defences provided to us in these Terms.

Conditions and Terms are Applicable

Your usage of this Website is subject to these Terms. When you access and use the Website, it implies that you have comprehended and accepted these Terms. These Terms constitute our complete agreement with you, replacing any previous terms, conditions, warranties or representations in accordance with applicable law. If you are not willing to comply with these Terms, kindly refrain from using our Website.

These Terms apply to all purchases made online through our Website and Mobile Application.

Revised or Updated Terms

The Terms may be subject to occasional updates or modifications without prior notice. It is advised that you periodically review them, as your continued use of our Website implies acceptance of any revised or updated versions of the Terms.

Arbitration and the Legal System

The laws of the Republic of South Africa govern this agreement. In any case, if a dispute arises regarding our agreement with you, it shall be referred to arbitration in johannesburg as per the Uniform Rules of the High Court of South Africa and based on applicable legal provisions. The venue for arbitration will be determined by us.

Using Our Website

You may use our Website solely for personal, non-commercial shopping and information. Any other usage requires explicit written permission.

Strictly prohibited:

Unauthorized copying, reproduction, distribution, or altering of content.
Uploading illegal, harmful, or sexually explicit content.
Impersonating others or using offensive, harassing, or discriminatory language.
Posting spam or promotional content.
Infringement on copyrights, trademarks, or proprietary rights.

You may not:

Connect to our servers in any unauthorized way.
Modify, reverse engineer, or interfere with the website’s functionality.
Use administrator passwords or impersonate an administrator.

You agree to:

Indemnify Stocknow from any loss/damage resulting from your misuse.
Allow the use of cookies for tracking your session.
Accept that we may suspend or terminate your access at our discretion.

Using Our Website in Locations Other Than South Africa

Non-residents may use the Website and make online purchases, but delivery must be within South Africa.

Privacy and Information Security

We protect your personal data against misuse, loss, or unauthorized access. Data may be stored in our facilities or with trusted partners. Refer to the Privacy Policy for more information.

Website Content Accuracy

We aim for accuracy but do not guarantee all information is current or correct. User comments do not reflect our opinions.

Your Comments

We welcome your feedback, but:

Comments become our property.
We may use them without compensation.
We are not responsible for any third-party claims resulting from your comments.
You must not submit defamatory, illegal, or rights-infringing content.

Intellectual Property

We own or license all content, including text, logos, images, videos, etc. Unauthorized use is prohibited and constitutes copyright infringement.

You may:

View, print, or store a copy for personal use only.

Logos, Content, and Images Usage

Use of any content, logo, or images requires written permission.

Promotions and Web Links

The Website may contain:

External links (use at your own risk).
Ads or promotions (we do not endorse them).

Liability Disclaimers and Exclusions

You use the Website at your own risk. We:

Make no guarantees on uptime or error-free function.
Are not liable for direct or indirect damages.
Are not responsible for viruses or service disruptions.
Limit liability to the value of your purchases, where permitted by law.

Indemnification

You agree to indemnify Stocknow, affiliates, employees, and service providers for any loss or legal issues caused by:

Your website submissions.
Unauthorized material use.
Violations of this agreement.